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Welcome to Summit Health

Pharmacy network

Our network gives you choices for when and how you order prescription drugs. We contract with hundreds of pharmacies in Oregon and pharmacies throughout the U.S. Our network includes retail pharmacies, home infusion, long-term care, Indian health service pharmacies, and specialty and mail-order pharmacies. And, for your convenience, you can fill up to a 90-day supply of maintenance medications at your local retail pharmacy.

Some of our network pharmacies provide preferred cost sharing, which may be lower than the cost sharing at a pharmacy that offers standard cost sharing. The Pharmacy Directory will tell you which of the network pharmacies offer preferred cost sharing. Contact us to find out more about how your out-of-pocket costs could vary for different drugs.

Use our online directory to find a pharmacy in our network. You can request a printed directory by emailing You can also download a pharmacy directory below.

Pharmacy Directory


2024 Summit Health Medicare Pharmacy Directory (English)
2024 Summit Health Medicare Pharmacy Directory (En Español)

Out-of-network coverage

We cover prescriptions from in-network pharmacies. Unless you are in one of the circumstances we list below, we cannot cover prescriptions from out-of-network pharmacies. Circumstances for out-of-network prescription coverage:

  • Medical emergencies
  • If a pharmacy that is open 24 hours is not within a reasonable driving distance
  • You cannot get the prescription you need because an in-network pharmacy does not have it in stock
  • You are traveling outside your plan service area and run out of or lose your covered Part D drugs
  • You become ill and need a covered Part D drug, and cannot access a network pharmacy

In these circumstances, we can fill up to a 31-day supply. If you are in one of these circumstances, please call us before you fill your prescription. We can see if there is a network pharmacy in your area.

If you do go to an out-of-network pharmacy, you may have to pay the full cost of the drug instead of just your copayment or coinsurance. You also may pay more for your prescription. You can ask us to reimburse you for this prescription by submitting a claim.

Pharmacy Customer Service

Please call our Summit Health Customer Service team at 844-827-2355 (TTY users, please call 711). Customer Service is available to help you from 7 a.m. to 8 p.m., Pacific Time, seven days a week from Oct. 1 to March 31. After March 31, your call will be handled by our automated phone system on weekends and holidays. Weekend calls are forwarded to voicemail and returned the next business day.

Last updated Oct. 1, 2023

Contact us

Call 844-827-2355 (TTY users, please call 711).
Our customer service team is available from 7 a.m.– 8 p.m. (Pacific Time), seven days a week October 1 – March 31 (closed on Thanksgiving and Christmas), and weekdays April 1 – September 30. Your call will be handled by our automated phone systems outside business hour.

Get more contact details