Musculoskeletal support

We want our members to get the best care for the best cost. And we know you do, too. That’s why we partner with eviCore for prior authorization. eviCore uses evidence-based guidelines for their review process. We trust that our partnership with them supports our members and your work.

eviCore provides prior authorization reviews for many different services

See if your patients require prior authorization by logging in to Benefit Tracker or call our customer service team toll-free at 844-931-1778. Contact evicore for authorization at 844-303-8451 or visit evicore.com to initiate a prior authorization.

CPT codes that require prior authorization

What to do if a prior authorization isn’t approved

Tips to help your prior authorization go smoothly

Musculoskeletal Management – Interventional Pain, Spine and Joint Surgery Provider Orientation Guide (PPT)

Summit Health Musculoskeletal Management FAQ (Word doc)

Ask your Med PR representative to set up a customized training for your staff and eviCore’s training team.

Request a consult with a peer reviewer. Your request will be looked at to make sure it is available for this kind of review. To submit this request, please complete the online form. You will then receive a confirmation email, and eviCore’s Physician Services Unit will contact your office to schedule an appointment time.

Consider using eviCore’s Clinical Worksheets to make sure you are submitting information that meets their guidelines.