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Welcome to Summit Health

Prior authorizations and referrals

To help understand what services need prior authorization, Summit Health provides these prior authorization lists.

* Please note that Moda Health performs some administrative functions for Summit Health. Contact us if you need more help.

New! Submit your prior authorization request electronically

Referrals

Summit Health does not require referrals from your patient’s primary care provider in order for your patient to receive specialist services at the in-network rate. Summit Health Medicare Advantage members may see in-network specialists without a referral, though certain procedure or services may require prior authorization.

Prior authorizations for procedures and services

Please refer to these documents to help you determine if your patient needs a prior authorization:

Prior authorizations for behavioral health

For help with prior authorizations for behavioral health, see the Behavioral Health support page.  

Prior authorizations for pharmacy

For help with prior authorizations for pharmacy, see the Pharmacy support page.

Support by type of procedure or location


Ambulance icon

Inpatient support

Medical icon

Outpatient support

Scope icon

Advanced imaging / cardiology

Med kit icon

Musculo-skeletal support

Prescription icon

Injectables / infusions / specialty support

Medical Necessity Criteria

Summit Health may develop or adopt medical necessity criteria for certain complex, high cost or highly utilized services on the prior authorization list that do not have an existing National Coverage Determination, Local Coverage Determination, Local Coverage Article, or applicable clinical care guidelines associated with them. These services include, but are not limited to, new technologies (Medical, Behavioral Health, Pharmaceuticals, Devices), new medications and frequently requested services by healthcare providers that require a review for medical necessity.

Medical Necessity Criteria is developed using published scientific evidence and information from relevant governmental regulatory bodies. The criteria is reviewed by the Medical Director, Licensed Psychiatrist, and/or an external specialist review for content and appropriateness.

We have created a complete list of medical necessity criteria that is referenced throughout this section:

Prior authorization contacts

The Healthcare Services Department can help with prior authorizations on most procedures including the following:

  • Inpatient Elective Procedures
  • Outpatient Selected Elective Procedures
  • Skilled Nursing Facility Long-Term Acute Care
  • Inpatient Rehabilitation
  • Home Health/Home Infusion
  • Hospice – Initial Evaluation and Service
  • Durable Medical Equipment (DME)
  • Transplants

Need assistance with any of the procedures listed above? Contact the Healthcare Services Department 
844-931-1778

Need assistance with Mental Health or Substance Use prior authorizations? Contact the Behavioral Health Department 
833-460-0445

Expedited requests

If you need help with getting a request expedited, please call Healthcare Services at 844-931-1778 or fax at 855-637-2666.

An expedited request is completed within 72 hours of receipt. Submitting an expedited request means that you are attesting that waiting for a decision under the standard time frame could place the enrollee’s life, health, or ability to regain maximum function in serious jeopardy.

Last updated Oct. 1, 2023
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Contact us

Have questions? We’re here to help. Call us today at 844-827-2355 (TTY users, please call 711). Our customer service team is available from 7 a.m. to 8 p.m., Pacific Time, seven days a week from Oct. 1 to March 31. After March 31, your call will be handled by our automated phone system on weekends and holidays.

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