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Welcome to Summit Health

Billing and claims

Following is how to process billing and claims for contracted providers.

Please review our Clinical Editing Reimbursement Policy Manual (RPM002)  for details. See also all our Reimbursement Policy Manuals for more assistance.


Electronic claims and transactions

We encourage electronic claim submission for quicker submission, higher accuracy, better tracking and lower administrative costs.


Direct connection to Summit Health

We support direct connections between our offices, provider offices and health systems. The transaction standard is the 837 Professional Claim or 837 Institutional Claim required by HIPAA Administrative Simplification. For help with Summit Health EDI transactions, either contact us or send an email.


Claims clearinghouses

Below are claims clearinghouses we use:

12400 Coit Rd. #700 / Dallas, TX 75251 / 800-282-4548 / Payor ID = 13350

Change Healthcare (formerly Emdeon) (both medical and hospital)
3055 Lebanon Pik / Nashville, TN 37214 / (615) 932-3000 / Payor ID = 13350

1740 S. Glenstone #B / Springfield, MO 65804 / 417-890-6164

MD On-Line Inc.
6 Century Dr. / Parsippany, NJ,07054 / 888-499-5465

Office Ally
P.O. Box 872020 / Vancouver, WA 98687 / 360-975-7000

Payer Connection
P.O. Box 1769 / Lake Oswego OR 97035 / 503-820-3803

Relay Health
(both medical and hospital) 301 Data Court / Dubuque, IA 52003 / 563-557-3925


Systems that submit directly to Summit Health:

19387 US 19 N / Clearwater, FL 33764 / 727-431-8231


Mailing address

Summit Health Plans, Inc.
Attn: Medical Claims
P.O. Box 820070
Portland, OR 97282

Pharmacy Claims
P.O. Box 1039
Appleton, WI 54912-1039



Last updated Oct. 1, 2021

Contact us

Have questions? We’re here to help. Call us today at 844-827-2355 (TTY users, please call 711). Our customer service team is available from 7 a.m. to 8 p.m., Pacific Time, seven days a week from Oct. 1 to March 31. After March 31, your call will be handled by our automated phone system on weekends and holidays.

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