Summit Health continues to receive questions and concerns about COVID-19. We want to keep our members informed with the most-up-to-date information as it relates to their health and benefits.
To keep everyone safe, providers may:
If a member needs care that was delayed because of COVID-19, they can call their provider to schedule an appointment. Their provider may also call them to schedule treatment.
If a member needs to find a provider, they can search for one using Find Care in Member Dashboard. If they have questions or need help finding a provider, they can call us at the Medical Customer Service number on their member identification card.
To learn more, please visit: medicare.gov/medicare-coronavirus.
Cost-sharing is waived for the COVID-19 vaccine.
Cost-sharing is waived for COVID-19 testing needs, including:
This is applicable to in-network and out-of-network providers, facilities and laboratories.
Members can get more helpful tips for slowing the spread and not getting sick, as well as information about the vaccine from the CDC’s COVID-19 website.
If a member is experiencing symptoms of novel coronavirus, such as fever, dry cough or shortness of breath, or believes they have been exposed to COVID-19, they should call their doctor immediately. In addition to the benefits outlined above, all current Summit Health benefits apply. They may cover additional virtual care options, (available on Member Dashboard) and calls to our Registered Nurse Advice Line (800-491-2794) if they can’t get in to see their PCP.
If they still have questions about COVID-19 and how it could affect them, the CDC has official responses to frequently asked questions on its website.
It is important to continue to obtain information from credible healthcare sources on the front lines of studying this virus, such as the CDC.
Last updated Oct. 1, 2022