If you get a prescription filled at an out-of-network pharmacy for one of the reasons below, you can request that we reimburse you. We make decisions about reimbursement based on your Evidence of Coverage.
Circumstances for out-of-network prescription coverage:
To submit a claim, please complete our pharmacy paper claim form (English) pharmacy paper claim form (En Español). Mail it and your prescription receipt to the address on the form. You will need to submit this claim within 60 days of getting your out-of-network prescription filled.
If you need help filing a claim, please call our Summit Health Customer Service at 844-827-2355 (TTY users, please call 711). Customer Service is available to help you from 7 a.m. to 8 p.m., Pacific Time, seven days a week from Oct. 1 to March 31. After March 31, your call will be handled by our automated phone system on weekends and holidays. Weekend calls are forwarded to voicemail and returned the next business day.
Last updated Oct. 1, 2022